The course introduces the student to the core principles and pillars of the relationship marketing approach as a key business discipline.  Participants will explore a number of the fundamental elements that contribute to this long-term strategy.

The Clinical Risk Management (CRM) course is designed to provide clinicians, other healthcare professionals and health service managers with an ideal introduction to patient safety and risk management. The course will provide a wealth of knowledge to persons who are new to risk management or seeking to sharpen their skills in this area. 

The course discusses the impact of interest rates, taxation, dividends, cash flow, and other business considerations on financial decision making. It also examines the role of financial institutions and regulations in corporate financial management. Building on the conceptual foundations of financial management, the course also introduces some interesting topics in corporate finance.

This introductory course in Accounts is designed to give participants a thorough background in the basic accounting procedures used to operate a business.  The accounting procedures presented will also serve as preparation for more advanced accounting and business courses offered by the Institute and also provide a sound background for current and future employment.  

This course is designed to give a better understanding and practical knowledge of the entire process by which computerized information systems are developed. The target group includes the ‘technical’ Computer Professionals, the End-Users of information systems, and also Business Analysts − those persons responsible for liaising between the two traditional groups. It takes the systems approach to the development of an information system, while emphasizing the major management issues related to system development.

CompTIA Security+ certification is an international certification that provides those seeking a career in IT security with the basic skills necessary to perform core security functions.  The course will expose participants to network technologies. The course will examine the concept of attacks, threats and vulnerabilities; operations and incident responses and governance, risk and compliance.

With the digital revolution, technology has opened a new door for marketers. What we market may not have changed but how we market has indefinitely changed. The evolved study of marketing known as digital marketing has opened new opportunities for businesses and aspiring digital marketers.

The changes which have taken place across the globe in the recent past make it mandatory that managers have a global perspective to doing business.  This is true whether you are a multinational or a small or medium size business.  The reality is that the majority of Caribbean firms are small to medium size. To most of these firms the trend to globalisation is only relevant in so far as it creates competition for them.

This course introduces the concepts of `Business Policy and Strategic Management' and takes students through the entire cycle of the strategic process, implementation and control. The course intentionally puts the policy and strategic choice issues in a social context and seeks to address the economic and social impact of management choices by establishing the connection between business decisions and their economic and social implications.